DOC 04 · FAQASKED OFTEN, ANSWERED ONCE

FAQ

Everything people ask before they trust the numbers, collected in one place and answered in plain language. If your question is not here, the contact form reaches someone who can answer it.

§ 01

Methodology

What's your methodology?

Every report is built live, at the moment you search, and every number in it can be traced to a source. It starts with one boundary: the area a patient can actually reach in the drive time you chose, drawn from live-traffic routing instead of a circle on a map. Everything in the report is measured inside that one line, so supply and demand can never come from mismatched geographies.

The competition comes from the federal provider registry, 406,859 dental provider records refreshed monthly, filtered to your specialty. Because registries go stale, every nearby competitor and referral target is then checked against live business listings at search time; offices we cannot verify are labeled, never silently counted. The people come from the US Census American Community Survey, weighted to the exact share of each neighborhood that falls inside your boundary. The fees separate facts from estimates: Medicaid floors come from the 51 official state fee schedules, re-verified against their source documents, while private-pay ranges are modeled and always labeled as estimates.

The comparisons are plain arithmetic against national and state benchmarks, every input lists its source, and you could recompute any figure yourself. The full step-by-step trace is on the methodology page.

§ 02

The Free Tier

Is Nodexa free?
Yes. Create an account and run up to three free market explorations every day, no card required. Each exploration includes the true drive-time boundary on an interactive map, verified competitor and referral counts, the density and income benchmarks, and population and income. The written analysis, the named directory, and the fee spectrum live in the Deep Report, a one-time upgrade for a single market, for when you are ready to act on it.
Do failed searches count against my quota?
No. A search that fails to produce a result, for any reason, never consumes one of your three daily explorations and never consumes a credit. Quota is only spent on an exploration you can actually read.
What happens when I hit the daily limit?
The fourth search waits until tomorrow. The limit resets every day, every exploration you have already run stays open on your account, and nothing is lost. If three a day is genuinely too few for how you work, tell us.
§ 03

The Reports

What is in every report?
One drive-time boundary built from live-traffic routing, every verified competitor inside it, demographics from the ACS 5-year census area-weighted to that exact boundary, the state Medicaid fee floor where one is published, every figure contrasted with its benchmark, and a written read for your specialty. A report takes 60 to 90 seconds because it is built at search time, not pulled from a shelf.
Can I analyze an address with no practice on it?
Yes. Switch the search to Address mode, drop in any US street address, and pick your specialty lens. The report treats it as a prospective site: the same boundary, competitors, demographics, and economics, with the market read written for opening there.
Can I analyze the same market at 5, 15, and 30 minutes?
Yes. Each drive time is its own boundary, so each one runs as its own report. Three drive times of one address is three reports; on the free tier that is one day's quota spent on one decision, which is often exactly the right way to spend it.
Why did my report take longer than 90 seconds?
You were probably first. Major metros are pre-loaded; a brand-new rural geography loads once, on the first search anyone runs there, and every report after that is fast. The extra minutes buy that market the same boundary quality as a metro.
Which markets do you cover?
All 50 states plus DC. 406,859 provider records cover the entire country and refresh monthly. Fee floors exist for every state that publishes one; Idaho routes all dental through managed care and publishes no fee schedule, so it gets clearly labeled modeled bands instead. Every state is listed, schedule by schedule, on the state coverage page.
What is the fee terminal?
A live table of what every state Medicaid program actually pays for common procedures, shown next to the modeled private-pay range for the same procedure in the same place.
What does a bad location actually cost?
Indicative industry ranges, for context only: a typical buildout runs $350K to $700K before a single patient walks in; a 7 to 10 year lease commits $400K to $1.2M; buying an existing book of business typically runs $500K to $1.5M. A Deep Report is $475, one time, on the market you are serious about.
§ 04

Accuracy

How do you know the competitor counts are right?
Two independent layers. The federal provider registry tells us every licensed provider registered in the area; live business listings tell us what is actually open today, checked at search time. Every office in your report is cross-verified between the two, and offices we cannot verify are labeled, never silently counted. Competitors and population come from the same drive-time boundary, so the ratio cannot be gamed by mismatched geographies.
Where do the fee numbers come from?
The Medicaid floor is the official state fee schedule: 1,148 verified fee rows across 51 state schedules, each re-verified against its source document. Insurer-allowed and private-pay bands are modeled from public benchmarks and geo-adjusted using federal cost indices, shown as ranges with their sources. Estimates are labeled as estimates, never presented as quotes.
How are the comparisons computed?
Density is your specialty's offices per 100,000 residents inside the boundary, against the national benchmark for that specialty. Income, growth, and age compare with state medians. Every input is listed with its source, so you can recompute any comparison yourself. The full math lives on the methodology page.
What happens when a market has bad data?
We say so, in the report, next to the number affected. A state that publishes no fee schedule gets modeled bands with a label. A competitor that cannot be verified against live listings gets flagged rather than counted. When an input is weak, the report shows the weakness instead of a confident wrong number.
How is this different from a demographics report I can buy elsewhere?
A demographics PDF draws a circle on a map and fills it with census averages. The circle is the problem: patients travel roads, not radii. Nodexa builds one live-traffic drive-time boundary per report, verifies the competition inside it at search time, and adds the fee economics that decide whether the demand is worth anything. A static radius report describes an area. This one answers a question.
What if I think a number is wrong?
Dispute it. Every figure carries its source, so if you think we got a market wrong, send it through the contact form and we will re-run it and show our work. If the source proves us wrong, the report changes.
§ 05

The Deep Report

What exactly does the Deep Report add?
A free exploration gives you the counts and the benchmarks. The Deep Report writes it up and names everything, so you can act on it the same afternoon: the written analysis for your specialty, the full competitor directory with ratings and contacts, the strongest and weakest competitors, a ranked referral outreach list, the retirement signal, the per-procedure fee spectrum, named map pins, and PDF export. One purchase per market, yours permanently.
Is the Deep Report a subscription?
No. It is $475, one time, for one market's full report, permanently on your account, with nothing to cancel. You buy the markets you get serious about, one at a time. Re-run the market whenever you like; the data refreshes when you do. If a paid unlock ever fails to deliver, we fix it or refund it, no process and no questions.
Do credits expire?
Never. A purchased credit sits on your account until you spend it on a market. Buy one today and spend it next year; it is the same credit.
Do you sell the data itself?
No. We sell decisions about markets, not raw data exports. If you need something custom for a portfolio or a larger rollout, talk to us.
§ 06

Account and Billing

Is my search history private?
Yes. The markets you search and the reports you run are visible to your account and nobody else. We do not sell, rent, or trade any of it, and no competitor, landlord, or broker can see what you are looking at. The full detail is in the privacy policy.
Can my lender or partner see the report?
Only if you show them. Reports are private to your account; there is no sharing backdoor. When you want a lender, partner, or broker to see one, share it yourself or print the dossier: the Deep Report exports to a clean PDF built for exactly that conversation, the kind of brief you can hand over without translating it first.
How does sign-in work without a password?
You enter your email and we send a one-time sign-in link. The link is single use and expires in about 20 minutes. There is no password to invent, reuse, or have stolen. Payments are handled entirely by Stripe, so card details never touch our servers either.
§ 07

About Nodexa

Who is behind Nodexa?
One founder. Josh Brody is an oral and maxillofacial surgery resident in Brooklyn who watched location decisions get made on gut feel, a broker's word, and directories stale for years, with a seven-figure lease riding on the guess. He built Nodexa so the data argument comes first: draw the boundary, count the competition, read the economics, and only then talk about the lease. The standard has not moved since the first report: every market report Nodexa produces is one he would stake his own lease on. His full introduction is on the about page.
Why does Nodexa exist?
For years, private equity firms and large groups have used demographic analysis, reimbursement benchmarking, and market density models to decide where healthcare money moves. That work took teams of analysts and datasets most practitioners would never see. Nodexa puts those same models in your hands, because a practitioner weighing a lease deserves the same caliber of intelligence as the institution weighing an acquisition. The advantage that came from information asymmetry should belong to everyone, not just the firms that could afford it.
Who builds and maintains the platform?
Nodexa is one founder plus a dedicated external engineering team that ships production systems for healthcare, finance, and other regulated industries. The people who designed the data pipelines and the verification engine are the same people who maintain them.

See also the methodology and pricing.